Legal

Privacy Policy

Last updated September 4, 2026

This policy explains how Junkin' It (“Junkin' It,” “we,” “us”) collects, uses and protects information when you use this website or request junk removal service from us.

1. Information we collect

Information you give us

• Your name, phone number and email address
• The pickup address or ZIP code for your job
• What you need hauled, your preferred day and arrival window
• Any photos you upload through our quote form, or text or email us about the job
• Whether you consented to receive text messages from us
• Any photo and video preference you tell us for the job — permitted, permitted with faces obscured, or not permitted
• Photographs or video our crew takes of the work, where you have permitted it

Information collected automatically

Like most websites, our host may log standard technical information such as your IP address, browser type, the pages you visited and the time of your visit. We use this only to keep the site working and to understand roughly how many people find us.

2. How we use your information

• To prepare and send you a price for your job
• To schedule, confirm and complete your pickup
• To text or call you about your quote and appointment, including a heads-up before the crew arrives
• To send you a receipt or invoice
• To respond to questions, complaints or follow-up requests
• To keep records we are required to keep for tax, insurance and disposal purposes
• To document the job with photographs or video, and to show our work publicly — only within the permission level you chose (see section 4)

3. Text messages and SMS consent

Junkin’ It sends text messages only to customers and leads who contacted us or requested our services and who gave us prior express consent to be contacted by text.

How you opt in

You opt in to receive SMS messages from Junkin’ It by submitting your phone number through a web form on our own website, booking page or sign-up page, or when you request a quote, estimate or service online. That form publicly displays our business name, contact information, Privacy Policy and Terms & Conditions, and presents an unchecked, optional SMS opt-in checkbox next to the phone number field.

• The checkbox is not pre-selected, and you may submit the form without selecting it.
• Consent is not a condition of purchasing any goods or services.
• Consent is captured only when you actively check the opt-in box and submit the form.
• Each consent is recorded in our Contractor+ system with your name, phone number, consent method, and the date and time.

What we send

Our messaging program includes both informational (transactional) and promotional (marketing) messages:

• Informational — estimates and quotes, appointment and job confirmations and reminders, crew arrival and work order status updates, invoices, payment reminders and receipts, and replies to customer service questions.
• Promotional — seasonal service offers and discounts, maintenance plan and annual service reminders, new service announcements, and requests to leave a review or refer a friend.

Frequency, rates and opting out

• Message frequency varies by job activity and by promotion.
• Message and data rates may apply.
• Reply STOP to any message to unsubscribe. Reply HELP for help, or call us at (678) 707-5196.
• Opting out of texts does not cancel your appointment — call us if you need to reschedule.

How we protect your number

• We never share or sell mobile opt-in data or consent to any third party. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
• We do not message purchased, rented or third-party lead lists.
• Phone numbers may be passed only to the messaging service providers that deliver our texts on our behalf, and they may not use them for any other purpose.

4. Photographs and video of your job

We often photograph the work — a before-and-after pair for our website and social media accounts, and a picture of the loaded trailer as our own record of what left the property.

You decide, and the default is cautious. Just tell us — on the quote form, on the phone, or to the crew when they arrive. There are three levels, and you can change your answer at any point, including while the crew is in your driveway:

• Permitted — we may photograph and film the work and use those images publicly and internally.
• Permitted with faces obscured — the same, except we blur or crop any recognizable face, and any person or pet you point out, before we publish. This is what we assume if you tell us nothing.
• Not permitted — we take no photographs or video of your property. We may still keep a written description of the load.

Your choice has no effect on your price, your arrival window, or how the job is done. To set a level in advance, note it in the details box on the quote form or call (678) 707-5196.

Whatever you choose, we never publish your name, street address, house or unit number, visible mail or documents, license plates, or alarm and keypad codes. We do not sell images to anyone, we do not license them to stock libraries, and we do not use them in paid advertising that names or locates you. We do not photograph or film minors, occupied bedrooms or bathrooms, or anyone who has asked us not to.

Where images sit on a public platform — Facebook, Instagram, Google or Nextdoor — that platform's own privacy terms also apply to how it stores and serves them. Internal job photos are kept with the rest of the job record (see section 7).

Taking it down. Email Kevin@GetJunkinIt.com or call (678) 707-5196 and we will remove the content from every channel we control, promptly and without asking you to justify it. Copies that other people have already downloaded or reshared are outside our control.

5. Who we share information with

We do not sell your personal information. We share it only where it is necessary to run the business:

• Service providers — the email, phone, payment processing and scheduling tools we use to operate. They may only use your information to provide their service to us.
• Disposal, donation and recycling partners — where a transfer station, charity or recycler requires a record of the load's origin.
• Legal and safety — when we are required to by law, subpoena or court order, or where we reasonably need to in order to protect our property, our crew or someone's safety.

6. Cookies

This site does not set advertising or tracking cookies. If we add analytics or advertising tools in the future, we will update this policy before doing so.

7. How long we keep it

We keep job records for as long as we need them for accounting, insurance and warranty purposes, and then delete them. If you want your information removed sooner, email us and we will delete whatever we are not legally required to keep.

8. Security

We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure, so please do not send us sensitive information such as bank account numbers or a Social Security number through this website.

9. Your choices

• Ask us what information we hold about you
• Ask us to correct or delete it
• Opt out of texts by replying STOP
• Opt out of marketing email by using the unsubscribe link or replying to ask
• Change your photo and video permission at any time, or ask us to take an existing image down

Email Kevin@GetJunkinIt.com and we will respond within a reasonable time.

10. Children

This site is not directed at children under 13, and we do not knowingly collect information from them.

11. Changes to this policy

If we change this policy we will update the date at the top of this page. Continuing to use the site after a change means you accept the updated policy.

12. Contact us

Junkin' It
Sandy Springs, Georgia
Phone: (678) 707-5196
Email: Kevin@GetJunkinIt.com

← Back to Junkin' It